Terms and Conditions

The provider and contracting party for Terminov is Bassam Alahmad, trading as Terminov. The service address and contact details are stated in the Legal Notice.

Terminov is currently aimed mainly at companies and self-employed service providers. Contracts for specific services booked on public pages are generally concluded between the relevant company and the booking customer.

Terminov provides software for scheduling, customer management, employee and permission management, team communication, public online booking, notifications, reminders and industry-specific workflows. Features may differ depending on platform, plan, region or technical availability.

Users must provide accurate information, keep access credentials confidential and protect their devices appropriately. Companies are responsible for employee accounts, roles and permissions.

Companies may use Terminov only for lawful offerings and lawfully collected data. They must ensure proper information, legal bases, consents and retention concepts.

Companies are responsible for keeping their own mandatory information, prices, cancellation rules, availability, privacy information and consent texts accurate and up to date.

Companies may activate public profiles, booking links and comparison entries. They are responsible for the accuracy of services, prices, availability, cancellation rules, imprint or contact details.

Terminov may disable unlawful, misleading or abusive public content or request correction.

Personal data processing is governed by the privacy policy. Where Terminov processes data on behalf of a company, a data processing agreement must be concluded before productive use.

Companies may store particularly protected data only where a suitable legal basis, information and security assessment exist.

Prohibited uses include unlawful content, misleading public offers, spam, abuse of notifications, unauthorised access, circumvention of security functions, unauthorised scraping and other unlawful purposes.

Terminov is continuously developed. Maintenance, security updates, technical disruptions, third-party changes and adjustments to individual functions are possible.

New companies can try Terminov with all features enabled for 14 days. Afterwards, they may use the Free plan with one employee and up to 50 appointments per month or choose a paid monthly plan.

The applicable price, features, payment route and any taxes are shown before purchase. Web subscriptions are managed through Stripe. Mobile subscriptions are billed by Apple App Store or Google Play, renew automatically under the conditions shown there and can be cancelled in the relevant store-account settings. Cancellation generally takes effect at the end of the paid period; statutory rights and the payment provider’s refund rules remain unaffected.

Where consumers have a statutory right of withdrawal for an online contract, withdrawal can be declared via Withdraw contract.

Cancellation generally terminates ongoing contracts for the future. Withdrawal of privacy consent affects only optional data processing.

Users can confirm account deletion with an email code. After confirmation, final deletion is scheduled 30 days later and can be cancelled during that period.

Deleting a personal user account does not automatically delete all business, customer or student data of a company where that data is still needed.

Terminov provides a technical platform and is not responsible for the professional, legal or actual performance of services offered by companies.

Terminov does not replace legal, tax, medical, educational or regulatory advice.

Statutory liability, particularly for intent, gross negligence, injury to life, body or health, guarantees and claims under mandatory law, remains unaffected.

Terminov may change these terms where required due to product changes, security requirements, legal requirements or economic adjustments. Material changes are announced before they take effect by text notice or within the service. Where consent is legally required, a change takes effect only after consent; cancellation and consumer rights remain unaffected.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice does not remove mandatory protection under the law of their habitual residence. For merchants and public-law entities, the provider’s registered office is the venue where legally permitted.

Terminov is currently not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration body unless legally required. The European Commission provides information at consumer-redress.ec.europa.eu/dispute-resolution-bodies.

Version: 21 August 2026.